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New editors greatest challenges are not technical but conceptual. Focuses Based on the research findings and consultations with members of the Czech and Korean communities, the core team has provisionally selected the following two focuses as the priorities to address. Team members This project was been managed by lead design researcher Abbey Ripstra and product analyst Neil Patel Quinn. The way in which a piece of feedback is framed is critical to whether it encourages new editors to continue the Wikipedia journey or disempowers and discourages them from further contributions. Editing processes and the mechanisms that support them e. New editors go outside Wikipedia for help because they prefer targeted, and sometimes personal, support. Successful editors tend to build their 'contribution skills' through iterative, progressive learning in safe spaces where the stakes are lower. People edit Wikipedia for diverse reasons, most of which serve purposes beyond editing Wikipedia. They struggle to learn Wikipedia's policies and how to shape content "the Wikipedia way". This means that as editors, they are less likely to contribute to those Wikipedias because the content gap that needs to be filled feels too large. Major contributors to the project included: Amir Aharoni, product analyst.{/INSERTKEYS}{/PARAGRAPH} Its executive sponsor was chief product officer Toby Negrin. Inspiring, trusted, and well-connected intermediaries are a critical asset in recruiting and supporting new editors. Task recommendations: recommendations for specific tasks including micro-contributions new editors can do based on their interests, abilities, or recent contributions. A diagram showing the relationship of our goal, strategic focuses, and tactics. Conceptual understanding of Wikipedia findings 8 and 5 Progressive pathways to editing findings 7 and 9 In a similar fashion, the team selected the following tactics as the most promising way to address the focuses above: In-context help: automatically presenting new users with small doses of help relevant to the activity they are doing at that moment. communication with other editors, help pages are not intuitive or discoverable, making it difficult for new editors to learn and progress. Human help and mentorship: one-on-one help from an experienced editor, whether in person or online. This perception creates a vicious cycle that prevents medium-sized wikis from reaching a critical mass of value. As readers, many editors see the Korean and Czech Wikipedia as limited, and seamlessly supplement their information with more comprehensive or deep sources. Wikipedia's prominence is both its greatest strength and greatest weakness for attracting new editors. People must be confident in their content knowledge to edit Wikipedia. {PARAGRAPH}{INSERTKEYS}Research findings We developed the following key findings from our research; for much more detail, see the full report. The complexity and separation of how Wikipedia is made, and the community behind it, make it difficult to convert readers to editors, and new editors to experienced editors.